Dental Front Desk & Billing Coordinator:

10/27/2026

Position: Full-Time

First Family Dental is seeking a friendly, organized, and dependable Dental Front Desk, Billing & Treatment Coordinator to join our team.

We have an experienced primary front desk receptionist and are looking for an additional team member to support daily front office operations, treatment plan coordination, dental insurance billing, and accounts receivable.

Responsibilities

  • Support front desk operations, including answering phones, scheduling appointments, and assisting patients with check-in and check-out.
  • Coordinate treatment plans, explain estimated insurance benefits and patient financial responsibilities, and follow up on recommended treatment.
  • Verify dental insurance eligibility, coverage, and benefits.
  • Submit and follow up on dental insurance claims, process EOBs, and post insurance payments.
  • Manage accounts receivable, investigate claim denials, resolve billing discrepancies, and follow up on outstanding balances.
  • Collect patient payments and maintain accurate billing and patient records.
  • Use Dentrix for scheduling, treatment planning, billing, and insurance claims.
  • Maintain patient confidentiality and comply with HIPAA requirements.

Qualifications

  • Previous dental office experience preferred.
  • Knowledge of dental insurance, billing, EOBs, claims processing, and accounts receivable.
  • Experience with treatment coordination and patient financial discussions is a plus.
  • Strong communication, organizational, and customer service skills.
  • Ability to multitask, work collaboratively, and provide excellent patient care.
  • Dentrix experience preferred.

Benefits

  • Paid sick time
  • Paid time off

To Apply: Please email your resume and application to ddsjk2024@gmail.com.

First Family Dental
Fresno, California